Privacy Policy
Effective Date: 7/1/2026
Providence Counseling and Consulting LLC ("Providence Counseling," "we," "our," or "us") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and protect information obtained through our website, communications, and services.
Information We Collect
When you visit our website or contact Providence Counseling, we may collect information you voluntarily provide, including:
Name
Phone number
Email address
Insurance information
Information submitted through contact forms
Information provided when requesting an appointment or consultation
We may also collect limited technical information through website tools, such as browser type, device information, and website usage data, to help us improve our website experience.
How We Use Your Information
Information submitted through our website may be used to:
Respond to inquiries and requests for information
Schedule appointments or consultations
Provide counseling services
Communicate regarding services, appointments, and practice-related updates
Improve our website and client experience
We do not sell, rent, or share personal information for marketing purposes.
Protected Health Information
Information shared during counseling services is protected under applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), when applicable. Additional information regarding how your health information is used and protected is provided through our Notice of Privacy Practices.
Please do not submit sensitive personal health information through general website forms or email unless specifically instructed to do so. Website communications are intended for general inquiries and scheduling purposes and should not be used for urgent mental health concerns.
Third-Party Services
Providence Counseling may use trusted third-party services to support website functionality, scheduling, payment processing, insurance verification, and communication. These services may collect or process information according to their own privacy policies and security practices.
Examples may include scheduling platforms, insurance platforms, electronic health record systems, website hosting providers, and analytics services.
Website Security
We take reasonable steps to protect information submitted through our website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure. We encourage visitors to avoid submitting confidential health information through general website forms.
Cookies and Website Analytics
Our website may use cookies or similar technologies to improve website functionality, understand visitor activity, and enhance user experience. These tools may collect general information such as pages visited, time spent on the website, and device information.
You may adjust your browser settings to limit or disable cookies if desired.
Children's Privacy
Our website is not designed to collect personal information from children without appropriate involvement and consent from a parent or legal guardian. Information related to counseling services for minors will be handled according to applicable privacy requirements.
Links to Other Websites
Our website may contain links to external websites or resources. Providence Counseling is not responsible for the privacy practices, content, or security of third-party websites. We encourage visitors to review the privacy policies of any external websites they visit.
Your Choices
You may contact Providence Counseling to:
Request information about our services
Update information you have provided
Ask questions about how your information is handled
Changes to This Privacy Policy
Providence Counseling may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised effective date.
Terms & Conditions
Effective Date: 7/1/2026
Welcome to the Providence Counseling and Consulting LLC website. By accessing or using this website, you agree to the following Terms & Conditions. Please read these terms carefully before using this website or submitting information through any forms.
Website Purpose
The information provided on this website is intended for general educational and informational purposes only. The content is designed to provide information about Providence Counseling's services, counseling approach, and available resources.
Information on this website should not be considered a substitute for professional mental health advice, diagnosis, or treatment. Reading information on this website or accessing our resources does not establish a counseling relationship between you and Providence Counseling.
No Emergency Services
Providence Counseling does not provide emergency mental health services through this website, email, or online forms.
If you are experiencing a mental health emergency, thoughts of harming yourself or others, or an immediate crisis, please call 911, go to your nearest emergency room, or contact a crisis resource such as the Suicide & Crisis Lifeline by calling or texting 988.
Contact Forms and Communication
Submitting information through our website, email, or contact forms does not guarantee that Providence Counseling will be able to provide services or that a counseling relationship will be established.
Website forms and email should not be used to share urgent concerns or sensitive health information. Please use appropriate secure communication methods provided during the counseling process for confidential information.
Counseling Services
Counseling services provided by Providence Counseling are subject to availability, appropriate client fit, professional standards, and applicable laws and regulations.
Scheduling an appointment does not guarantee ongoing services. Providence Counseling reserves the right to determine whether services are appropriate based on clinical needs, availability, and professional judgment.
Appointments and Scheduling
Appointments are scheduled according to availability. Clients are responsible for completing required intake paperwork, providing accurate information, and following scheduling policies communicated by Providence Counseling.
Additional information regarding fees, cancellations, insurance, and scheduling expectations will be provided during the intake process.
External Links and Resources
This website may include links to external websites, books, articles, organizations, or other resources. Providence Counseling provides these resources for educational purposes and does not guarantee, endorse, or assume responsibility for the content, accuracy, privacy practices, or services provided by external websites.
Intellectual Property
Unless otherwise noted, all content on this website, including text, graphics, logos, images, and original materials, is the property of Providence Counseling and may not be copied, reproduced, modified, or distributed without permission.
Limitation of Liability
Providence Counseling makes reasonable efforts to provide accurate and helpful information on this website. However, we do not guarantee that all information is complete, current, or applicable to every individual's circumstances.
Providence Counseling is not responsible for any loss, harm, or damages resulting from the use of this website or reliance on information provided through this website.
Changes to These Terms
Providence Counseling may update these Terms & Conditions periodically. Any changes will be posted on this page with an updated effective date. Continued use of this website after changes are posted indicates acceptance of the updated terms.
Notice of Privacy Practices
Effective Date: 7/1/2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.
At Providence Counseling and Consulting LLC ("Providence Counseling"), we are committed to protecting the privacy and confidentiality of your health information. This Notice of Privacy Practices explains how we may use and disclose your Protected Health Information (PHI), as well as your rights regarding your health information.
Protected Health Information includes information that identifies you and relates to your health condition, treatment, or payment for healthcare services.
Our Responsibilities
We are required by law to:
Maintain the privacy of your health information
Provide you with this Notice describing our privacy practices and legal responsibilities
Follow the terms of the Notice currently in effect
Notify you following a breach of your unsecured Protected Health Information when required by law
We will not use or disclose your health information except as described in this Notice or as otherwise permitted or required by law.
How We May Use and Disclose Your Health Information
The following categories describe common ways we may use or disclose your health information.
Treatment
We may use or disclose your health information to provide, coordinate, or manage your counseling services. This may include reviewing your treatment needs, developing treatment plans, documenting services, and coordinating care when appropriate.
Payment
We may use and disclose your health information to obtain payment for services provided. This may include submitting claims to insurance companies, verifying benefits, responding to payment inquiries, or providing information necessary for reimbursement.
Healthcare Operations
We may use and disclose your health information for practice operations, including quality improvement, compliance activities, record management, and other activities necessary to operate our counseling practice.
Appointment Reminders and Communications
We may contact you using the contact information you provide regarding appointments, scheduling, practice-related communications, or other information related to your care.
You may request alternative communication methods or locations if you have concerns about how we contact you.
Required by Law
We may use or disclose your health information when required to do so by federal, state, or local law. Examples may include:
Reporting suspected abuse or neglect
Preventing or addressing serious threats to health or safety
Responding to legal proceedings or court orders
Meeting requirements of regulatory agencies
Individuals Involved in Your Care
With your permission, we may share relevant information with family members, caregivers, or other individuals involved in your care.
Uses and Disclosures Requiring Your Authorization
Most uses and disclosures of psychotherapy notes, marketing communications, or other uses not described in this Notice require your written authorization.
You may revoke your authorization in writing at any time, except when we have already relied on the authorization.
Your Rights Regarding Your Health Information
You have the following rights regarding your Protected Health Information:
Right to Access Your Health Information
You have the right to request and receive a copy of your health information maintained by Providence Counseling, subject to certain legal limitations.
Right to Request Corrections
You may request corrections or amendments to your health information if you believe information is inaccurate or incomplete.
Right to Request Restrictions
You may request restrictions on certain uses or disclosures of your health information. We are not required to agree to every request.
Right to Request Confidential Communications
You may request that we communicate with you in a specific way or at a specific location.
Right to Receive an Accounting of Disclosures
You may request a list of certain disclosures of your health information made by Providence Counseling, as permitted by law.
Right to Receive a Copy of This Notice
You have the right to request a paper copy of this Notice at any time.
Confidentiality of Psychotherapy Information
Counseling records and information shared during therapy are maintained with confidentiality and are protected by applicable privacy laws.
There are certain situations where disclosure may be required or permitted by law, including circumstances involving:
Imminent risk of harm to yourself or others
Suspected abuse or neglect of a child, elderly person, or vulnerable adult
Court orders or other legal requirements
Your counselor will discuss confidentiality and its limits during the counseling process.
Complaints Regarding Your Privacy Rights
If you believe your privacy rights have been violated, you may file a complaint with Providence Counseling or with the U.S. Department of Health and Human Services.
You will not be penalized or retaliated against for filing a complaint.
To file a complaint with Providence Counseling, contact:
Providence Counseling and Consulting LLC
Email: therapy@providencecounseling.clinic
Phone: (918) 406-0756
To file a complaint with the U.S. Department of Health and Human Services, contact:
Office for Civil Rights
U.S. Department of Health and Human Services
Changes to This Notice
Providence Counseling reserves the right to update this Notice of Privacy Practices. Any changes will apply to all health information maintained by our practice. Updated notices will be made available upon request and posted on our website when appropriate.
Acknowledgment of Receipt
You will be asked to acknowledge that you have received this Notice of Privacy Practices. This acknowledgment does not constitute authorization for any use or disclosure of your health information beyond what is described in this Notice.
Contact Us
If you have questions about this Privacy Policy, please contact:
Providence Counseling and Consulting LLC
Email: therapy@providencecounseling.clinic
Phone: (918) 406-0756
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